Sales – Marketing - Including front end sales executives, team leaders, marketing managers, MIS executives, monitoring solutions and assessments
Customer Support – across the business bandwidth to provide in bound, out bound and other service support in addition to redressal management, data support etc
Customer relationship – Teams for providing and enhancing relationship value of the client and interface with the organisation
Documentation and processing – Various support and process management executives, domain specific to handle bulk and custom made requirement of the industry.
Back and front office support services – Non core but essential staffing for various support functions including back and front office executives to provide efficiency and effective solutions.
Common application form feeding – TAT based data capture. Digitising & storage.
Auditing – Branch Audit / Service Audit / Mystery Audit / Store Audit.
Data Mining & Validation - Customer relationship deepening, touch points,up selling.
Ancillary Solutions – Vendor Management, Payments, Translational services, presentations.
Supportive Solutions – Request tracking, complaint management, compliance solutions.Survey solutions.
Verification services – physical, tele & third party.
Relevant data creation – data construction through various means.
Data validation – checking the credentials & updating
Data enrichment & refinement
Call metrics & pitch – we can touch 1200 to 1500 data points a day , we can handle multiple languages.
Lead generation & fixing f2f meeting – we can generate up to 15 to 20 appointments a day.
Inside sales – depending on the nature & price of the product we can sell online & on phone.
Inducting & monitoring direct sales team.
Tele support services.
Customer retention services.
Data sourcing & validation.
Client activation & Support.
Customer care & support.
Business intelligence reporting.
Infrastructure creation & Technology adoption.
Scripting to requirements.
Out bound & In bound calls.